Authenticity & Warranty
At Watches of NZ, we are committed to offering only genuine, brand-new products sourced through trusted and legitimate supply channels. We believe our customers deserve complete confidence when shopping with us, and we are dedicated to providing authentic products backed by transparent sourcing and reliable warranty support.
Genuine Products Guarantee
Watches of NZ Limited (NZBN: 9429052963155) sells only 100% authentic watches and jewellery.
We do not sell counterfeit, replica, imitation, refurbished, or fake products.
Every product available on our website is sourced through verified wholesale suppliers, authorised distributors, or official brand partners before being offered for sale.
Our Product Sourcing
We carefully source all inventory from trusted industry partners to ensure authenticity and quality.
Authorised Brand Distribution
We are an authorised retailer in New Zealand for the following brands:
• Beverly Hills Polo Club
• Big Daddy Jewelry
• Lee Cooper
• Quantum
• Noxbridge
• Slazenger
These brands are supplied directly through Nox Bridge Limited, the official New Zealand distributor for these brands.
Verified Wholesale Suppliers
For all other brands available on our website, we purchase brand-new products from verified wholesalers, authorised distributors, and established trade partners.
Every product is supplied in its original manufacturer packaging unless otherwise stated on the product page.
Authenticity Verification
We maintain supplier invoices, purchase records, and sourcing documentation for every brand and product we sell.
These records allow us to verify the authenticity and origin of our products whenever necessary.
If you have questions regarding the authenticity of a product before purchasing, our customer support team will gladly assist you.
What You Receive
Every order is carefully prepared before shipment and includes, where applicable:
• Brand-new genuine product
• Original manufacturer packaging
• Original accessories
• Instruction manuals supplied by the manufacturer
• Warranty documentation where applicable
• Secure protective packaging for shipping
Product contents may vary depending on the manufacturer.
Our Counterfeit Policy
Watches of NZ has a zero-tolerance policy toward counterfeit merchandise.
We never knowingly purchase, advertise, distribute, or sell counterfeit, replica, imitation, or unauthorized products.
If we are unable to verify the authenticity of a product through our sourcing process, it will not be offered for sale.
Why Our Prices Are Competitive
As an online-focused retailer, Watches of NZ operates with lower overhead costs than many traditional retail stores.
This allows us to offer competitive prices while continuing to supply genuine products sourced through legitimate supply channels.
Lower prices do not reflect lower quality or reduced authenticity.
Warranty Coverage
Every product sold by Watches of NZ is covered by one of the following:
• The official manufacturer's warranty, where provided by the brand.
• A Watches of NZ Store Warranty for products that do not include an official manufacturer warranty.
Warranty coverage varies depending on the brand and product.
The applicable warranty period is displayed on the product page or within our Warranty Policy.
Warranty coverage applies to manufacturing defects under normal use and does not cover accidental damage, misuse, unauthorized modifications, or normal wear and tear.
Our Commitment to Transparency
Watches of NZ Limited is a registered New Zealand company.
Company Name:
Watches of NZ Limited
NZBN:
9429052963155
We are committed to providing accurate product information, transparent pricing, secure online shopping, and clear business information throughout our website.
Our customers can shop with confidence knowing they are purchasing from a legitimate New Zealand business.
Need Proof of Authenticity?
If you have questions regarding the authenticity of a product before placing your order, please contact our customer support team.
We maintain sourcing records and purchase documentation for every product we sell and will provide appropriate verification where reasonably required.
Contact Us
Watches of NZ Limited
NZBN: 9429052963155
Address
Unit 9, 28 Harrison Road
Mount Wellington
Auckland 1060
New Zealand
Phone / WhatsApp
+64 22 511 8189
Business Hours
Monday to Friday
9:00 AM to 5:00 PM (NZST)
Shop With Confidence
Every purchase from Watches of NZ is backed by our commitment to authenticity, transparency, and customer satisfaction.
We are proud to supply genuine watches and jewellery sourced through trusted industry partners while providing secure shopping, reliable warranty support, and responsive customer service.
Whether you're purchasing your first watch or adding to your collection, you can shop with confidence knowing that authenticity and customer trust are at the heart of everything we do.