Contact Us
Watches of NZ is operated by Watches of NZ Limited (NZBN: 9429052963155).
We're here to help.
If you have any questions about our products, your order, shipping, returns, warranties, or any other enquiry, our customer support team is happy to assist.
We aim to provide friendly, professional service and respond to all enquiries as quickly as possible.
Business Information
Company Name
Watches of NZ Limited
NZBN: 9429052963155
Registered Address
Unit 9, 28 Harrison Road
Mount Wellington
Auckland 1060
New Zealand
Contact Details
Phone / WhatsApp
+64 22 511 8189
Business Hours
Monday to Friday
9:00 AM to 5:00 PM (NZST)
Closed on weekends and New Zealand public holidays.
Customer Support
We can assist with:
• Product enquiries
• Order updates
• Shipping information
• Returns and exchanges
• Warranty enquiries
• Watch adjustments and customisation
• General customer support
Response Time
We aim to reply to all email enquiries within 24 business hours.
Messages received outside business hours will be answered on the next business day.
Secure Shopping
Your privacy is important to us.
All customer information is handled securely and in accordance with our Privacy Policy.
Need Assistance?
If you have any questions before or after placing an order, please don't hesitate to contact us.
Our team is committed to providing reliable service and helping you shop with confidence.